Before connecting a Bluetooth device to your Portal, make sure your device has Bluetooth turned on and is in pairing or discoverability mode. Your Portal will set your city automatically and will show you local weather information on Superframe based on that location. You can also change your city setting manually from the Settings menu. Your Portal software will update automatically when connected to Wi-Fi and turned on. You can adjust accessibility settings from the Accessibility tab in your Settings menu. If a Portal doesn't ring after an attempted call, you may be on a version Messenger that is incompatible with Portal.
My Portal can't find or can't connect to Wi-Fi.
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This article applies to Portal TV. Please contact Portal Support at portal. Portal TV allows you to make video calls through your TV screen. The other Portals come with screens of different sizes and can be placed anywhere in your home. With Portal, you can make and receive calls to and from your Facebook friends, Messenger connections and WhatsApp contacts. Get emails from Facebook about Portal and other Facebook hardware products. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account.
Get emails from Facebook about Portal and other Facebook hardware products. Learn more. Screen images simulated.
You can ask Portal to help with calling, music, setting timers or alarms, weather and more. If your Portal is shared, then all 'Hey Portal' voice interactions and settings for that device will be accessible to you and the other owners. We use both machine processes and human reviewers to train our voice services so that we can more accurately respond to your voice commands. Recordings and transcripts of Portal voice commands will appear in each linked account's Activity Log, where they can be accessed, managed and deleted Portal also has Amazon Alexa built in for additional voice interactions.